Legal Information

Privacy Policy

Your privacy is important to us. This policy outlines how Ouma Packaging collects, uses, and protects your personal information.

Last updated: January 2024

Introduction

Ouma Packaging ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in connection with our flexible packaging manufacturing business.

1
Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email, phone, address)
  • Company name and business information
  • Product specifications and requirements
  • Payment and billing information

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and operating system
  • Website usage patterns and analytics data

2
How We Use Your Information

We use the information we collect for the following purposes:

Process orders and provide services
Communicate with you about products
Provide customer support
Improve our website and services
Send marketing communications
Comply with legal obligations

3
Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

With third-party vendors who assist in our business operations (payment processing, shipping, analytics)

Legal Requirements

When required by law, regulation, or legal process

Business Transfers

In connection with mergers, acquisitions, or sale of business assets

4
Data Security

Your Data is Protected

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

SSL encryption, secure servers, access controls

Administrative Controls

Employee training, data access policies

5
Your Rights and Choices

Access & Update

You may request access to or correction of your personal information by contacting us.

Opt-Out

You can unsubscribe from marketing communications at any time using the unsubscribe link.

Data Deletion

Request deletion of your personal information, subject to legal and business requirements.

Data Portability

Request a copy of your personal information in a structured, machine-readable format.

6
Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

Essential Cookies

Required for website functionality

Analytics Cookies

Help us understand site usage

Marketing Cookies

Personalize advertising content

7
International Data Transfers

As a global packaging manufacturer based in China, we may transfer your personal information across borders to provide our services. We ensure appropriate safeguards are in place for international data transfers.

Our Location: Nansha District, Guangzhou, China

8
Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Typical retention periods: Customer data (duration of business relationship + 7 years), Website analytics (26 months), Marketing communications (until opt-out + 30 days)

9
Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email

privacy@oumapackaging.com

Phone

+86 18122442656

Address

Nansha District, Guangzhou, China

10
Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Updating the "Last Updated" date at the top of this policy

Your continued use of our services after any updates constitutes acceptance of the revised Privacy Policy.

Questions About Your Privacy?

We're committed to transparency and protecting your personal information. Contact us if you need clarification on any aspect of our privacy practices.